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Jul 21, 2010 02:40 PM
By Green Experts Team

Complements of Toms Shoes. Visit http://www.toms.com/.

Last month we attended the Sustainable Brands conference in Monterey, CA and there was a lot of talk about innovation and what it means to organizations today. A whole new realm of innovation is about creating products that not only provide value to the consumer but also have a social impact that goes beyond meeting the consumers’ immediate needs. This concept focuses on the development of products that address and/or cause social change. In other words, we have seen a turn in the thought process of how and why companies innovate products. These days it has become common for companies to develop and innovate products that address major social issues.

Hunger, poverty, and the deterioration of the environment are common social issues ailing the world we live in. Given these common issues, the thought process behind innovating a product that is ethical, sustainably sound and addresses worldly issues are products that provide value and purpose. Before we dive a little bit deeper into this concept, it is important to specify exactly what kind of products we are talking about. For example, in practically every store we visit there are products that give a certain percentage of the sale price to a charity or to a good cause but in this case we are not talking about donations nor philanthropy we are talking about product development that meets a need and addresses larger social concerns.

Take a look at TOMS Shoes, a company that donates a pair of new shoes to a child in need when you…buy a pair of shoes. What does this mean? It means that a child in a developing country will get a pair of shoes for free and not be in danger of passing or getting a transmitted disease through the soles of their feet. This business model is simple but what’s interesting is how the CEO and Founder, Blake Mycoskie has developed a for profit business that is sustainable and supports a cause. Shoes are common but the business model and the thought process behind the shoes is what is innovative.

Another great example is ApproTEC, a company that develops low-cost tools and sells them directly to the poor. The twist is that ApproTEC is innovating and developing products not for the wealthy but for the poorest of the poor. Through product innovation and accessibility their approach is meant to empower the poor by giving them the tools necessary to generate income, thereby lifting themselves out of poverty. Through innovation and product development, ApproTEC’s products are generating a cycle of wealth creation. One of the most popular tools they have invented is the Super MoneyMaker (SMM). SMM is a manually operated irrigation pump that allows farmers to irrigate their crops. Farmers who buy the SMM pump recoup their investment and manage to make yearly profits. ApproTec’s business model focuses on designing low-cost capital equipment that greatly enhances productivity. The tools are manufactured, marketed, and distributed through private sector businesses in order to ensure the product is delivered in an economically sustainable way. Even more intriguing is that they are constantly innovating new products that are designed to fit the needs of the poor within various countries.

TOMS shoes and ApproTEC are only two of the many examples that really ingrain the idea that innovation is about creating products that provide value and support social change. In other words, businesses have taken on a certain level of responsibility that goes beyond the everyday business practices. Innovation couples with a sense of social consciousness has become a part of many company’s mission and ethos.

Why is it that product development is not only focusing on value and performance but on creating social change? Well, businesses have taken on this responsibility because consumers, whether rich or poor, have demanded it. Consumers, especially those in the developed world, have the resources and access to information to learn that threats such as energy shortages, pollution, and water shortages are problems that transcend across any boundary. The idea of living in a bubble or in isolation is an idea of the past. Consumers of all socio economic levels want to contribute to society, whether it is to their own benefit or for someone else. As citizens become more proactive and socially aware, they will continue to demand that products not only meet an intended purpose but also create a social impact.

To learn more about TOMS shoes and/or to contribute to the mission click here. You can also read more about ApproTEC by reading this article. How can your organization apply these concepts of innovation within the building materials industry?

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Jul 13, 2010 05:07 PM
By Green Experts Team

Expanding the scale of sustainable building one community at a time.

leed broch What LEED for Neighborhood Development Hopes to Achieve

Our country’s growing population is creating a negative domino effect, fueled by continuous expansion, which leads to the need for more large scale transportation systems, causing increased pollution in our communities. According to the Congress for New Urbanism, “more than one-third of greenhouse gas emissions are produced by buildings, but another third is spent transporting people and goods to and from those buildings, causing workplaces, shops and residences — even energy-efficient ones — in remote locations to generate more transportation-related emissions”. But if these buildings existed in sustainable, compact neighborhoods, we could significantly reduce these auto emissions through measures such as density, proximity to transit, mixed use, mixed housing type and pedestrian friendly neighborhoods – and that’s where LEED-ND comes in.

April 29, 2010 marked the official launch of the LEED for Neighborhood Development (LEED-ND) rating system, a collaborative effort between the USGBC, the Natural Resources Defense Council and the Congress for New Urbanism. As the first national system for neighborhood design, LEED-ND not only incorporates principles of green building, but measures land use, infrastructure and transportation. Whether it’s a neighborhood, part of a neighborhood or several neighborhoods, LEED-ND certification is expanding the way in which architects, builders and designers can respond to the need to enhance the overall quality of life within our communities.

How is LEED-ND different from existing LEED rating systems? As noted by the USGBC, LEED for Neighborhood Development Projects go through three stages toward certification. Following is a list of credit categories being encouraged through these guidelines:

  • Smart Location and Linkage – encourages communities to consider location, transportation alternatives and preservation of sensitive lands when choosing a site location, Stage 1 of the process
  • Neighborhood Pattern and Design – emphasizes mixed-use communities that are healthy and walk able
  • Green Infrastructure and Buildings – promotes the design and construction of buildings and infrastructure that reduce energy and water use, while promoting the sustainable use of materials, reuse of existing structures and other sustainable best practices
  • Innovation and Design Process – recognizes exemplary and innovative performance beyond existing credits in the rating system, as well as promoting the value of including an accredited professional on the design team
  • Regional Priority – encourages neighborhood projects to focuses on earning credits of significance

One project aiming to set the standard for LEED-ND is The Flats East District in Cleveland, Ohio, designed by Forum Architects. As participants in the LEED-ND pilot program, the community is setting benchmarks for other participants to follow their lead in establishing more desirable and sustainable places to live for the community within. Visit http://www.gcbl.org/planning/flats-east/green-neighborhood-design for a complete description of the Flats East green neighborhood design.


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Jul 01, 2010 10:39 AM
By Green Experts Team

Outlook on our pending water crisis.

Complements of Open SalonEnergy efficiency has managed to dominate the conversation among the green building industry, but as we highlighted in an earlier post, water efficiency is the next great resource issue we face in the U.S. today. To refresh your memory, the Environmental Protection Agency states, “about 70% of the Earth’s surface is covered by water, but only 1% is available for human use.” That 1% is continuously being depleted, which is why it’s crucial that we understand how water issues are facing communities all over the country and to embrace water efficient practices to ensure its availability for future generations.

So what are the key factors driving our pending water crisis? According to a recent report from the Urban Land Institute and Ernst & Young, titled Infrastructure 2010 Investment Imperative, “perhaps no other infrastructure category presents the United States with greater challenges than water.” Through this report, researchers outlined the following four basic, overlapping scenarios that our current water predicament stems from:

  • Aging Infrastructures – Our country’s outdated infrastructure is estimated to lose about 6 billion gallons of water a day, and though officials recognize this problem, funding gaps stand in the way. The report says confronting the infrastructure issue will require a “massive investment” and integrated regional planning with other land use concerns, including housing, transportation, power sources and farming. However, many budget-restricted governments have been quick to keep this growing problem “out of site out of mind.”
  • Contamination Threats – According to the report “urban road runoff – rain, oil grease and toxic chemicals – can add to the mix of potentially dangerous ingredients ending up in water supplies.” To make matters worse, these chemicals are responsible for an increase in developing cancer and other chronic illnesses that could be prevented if we address our aging waste water treatment facilities.
  • Population Growth – Our population continues to grow whether water is available or not, which places additional strain on areas with limited water supply. As these population increases are projected, so should plans to manage both the supply and demand of our water resources.
  • Failure to Conserve – Americans use the most water per capita per year, totaling more that 660,000 gallons annually, compared to China, where the average citizen’s water footprint only totals 185,000 gallons each year. Simply put, conservation is the easiest way we as consumers can aid in the effort to preserve water. The good news, as stated in the report, is that there is hope and water does not have to turn into a crisis if Americans start taking action now.

In addition to the availability of more affordable, water-saving solutions, organizations such as the USGBC are leading the way in setting benchmarks and standards, making it easier for us to conserve the limited amount of water available to us. In April, USGBC announced an update to the current LEED rating system to v2009. Among the many changes is an updated grading system for water efficiency and conservation, a previously overshadowed category in the certification program.  Some highlights, as cited by the Water Efficiency Blog, include:

  • Total water efficiency points have increased to 10
  • The Water Efficiency category has been expanded to include water use reduction, efficient landscape irrigation, innovative waste water technologies, and water use reduction.
  • The Indoor Water Efficiency credit now includes a prerequisite mandating that all LEED projects hit a 20% water savings mark (as compared to a standard baseline)
  • Points can be earned by reducing the use of potable water irrigation by 50% from a calculated midsummer baseline case.

For the complete updated report visit http://www.usgbc.org/ShowFile.aspx?DocumentID=5546

Now more then ever do contractors, owners, product manufacturers and marketers have the opportunity to educate consumers on how water-efficient practices and products can contribute to improved building performance. The issue is proving to grow significantly and changing the way we do business.

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May 21, 2010 04:19 PM
By Building Experts Team
Barack Obama 300x207 Pro Panel: Cash for Caulkers

AP Photo/Susan Walsh

Cash for Caulkers, or Home Star, has been in the hands of the U.S. Senate for 15 days, just six months after the potential program first started making buzz. If you followed the news or poked around on blogs, there’s no doubt reactions have been mixed – we are talking politics. That said, though, many in our industry are taking a stand, ready to soon breathe a big sigh of relief with all the promises of job creation and the impending need for building materials.

To get a better understanding of how our colleagues are reflecting on the passage of Cash for Caulkers, we reached out to a product manufacturer, a remodeler, and a member of the trade media to hear first-hand their thoughts on the impending bill.

The experienced panel consisted of Shawn Rippon, Vice President of Marketing for Icynene, Michael Anschel, Principal of Otogawa-Anschel Design-Build, LLC, and Rick Schumacher, Editor and Publisher of LBM Journal. See what they had to say…

Read the rest of this entry »

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May 18, 2010 04:13 PM
By Green Experts Team


vertical farm v2 Going Against the Grain: New Trends in Urban Farming

complements of www.chrisjacobs.com


New Trends in Urban Farming as a Means to Improve Urban Development

Experts predict that by the year 2050, the world’s population will increase by 3 billion people, with 80 percent residing in urban areas. With an estimated 80 percent of suitable farmland already in use, there is an impending need for innovative farming practices to feed this rapidly growing population. In addition, the increase of “food deserts”, or large geographic areas with little or no access to mainstream grocery stores, is negatively impacting these urban communities.

So how are urban developers responding to this farming crisis on the horizon? By taking the farm to the city. According to a recent article by the Associated Press, Detroit represents a model of urban agriculture as deserted land is being used as test sites for new sustainable urban gardening technologies. Seattle, another urban farming power city, has declared 2010 “The Year of Urban Agriculture”. Here, city and regional leaders, businesses, educators, nonprofit groups and Sustainable Agriculture Programs are collectively educating the public on meeting the demand for land to farm through urban communities.

Read on for more examples of how cities across the country are implementing urban farming and new sustainable technologies throughout their communities in an effort to bring sustainably grown and local fresh foods to everyone.

Growing Power, Inc, a Milwaukee based national nonprofit organization, is inspiring urban communities to build sustainable food systems through ecologically sound practices. Through the development of Community Food Systems, people can learn sustainable practices to grow, process, market, and distribute food in a space comparable to the size of a small supermarket. Visit http://www.growingpower.org/headquarters.htm for more on Growing Power’s Community Food Centers and commitment to sustainable growing practices.

CityScape Farms, based out of San Francisco, is one company who has found a way to feed urban dwellers on a large scale without harming the land, air and water. Through hydroponics, or farming in nutrient solutions without using soil, CityScape has been able to dramatically reduce the ecological footprint normally associated with farming. These urban greenhouse systems function on rooftops, allowing for year round production of sustainable and local fresh food, in the heart of where it will be consumed. Visit http://www.cityscapefarms.com/soillessfarming/ to learn more about CityScape’s soil-less approach to urban farming.

The Future of Urban Farming?

Another man’s vision for a solution to sustainable farming in urban locations goes one step further through the concept of vertical farming. Dickson D. Despommier, a professor of public health at Columbia University, foresees vertical farms, many stories high, located in the heart of our major cities. These structures he says, have the potential to stimulate urban renewal, allow for sustainable production of safe and diverse food supplies and year-round crop production and aid in the repair of land that has been damaged through traditional farming practices. In an opinion piece in the New York Times, Despommier describes the potential of vertical farms stating:

“Imagine a farm right in the middle of a major city. Food production would take advantage of hydroponic and aeroponic technologies. Both methods are soil-free. Hydroponics allows us to grow plants in a water-and-nutrient solution, while aeroponics grows them in a nutrient-laden mist. These methods use far less water than conventional cultivation techniques, in some cases as much as 90 percent less.”

Though it has its skeptics, the idea of vertical farming represents a forward thinking solution to our world’s pending environmental challenges.

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May 17, 2010 06:03 PM
By Building Experts Team

The 12th annual National Green Building Conference officially got underway in Raleigh, N.C over the weekend. With this year’s conference, the National Association of Home Builders (NAHB) is taking a whole-house approach, emphasizing areas where tradesmen need to focus from start to finish–whether remodeling a home or building from the ground up.

Unfortunately, we weren’table to attend this year’s event, however, NAHB makes it easy to stay connected at home with the only national conference targeted to green building for the mainstream residential building industry (according to NAHB). NAHB is taking their conference marketing a step further this year (while still several steps behind the commercial and AEC industry), employing a full arsenal of social marketing tools to grow their green building community for the longterm.

The following channels are available to get involved with the NAHB Green practices:

  • Facebook – Connect with attendees and presenters in dialogue about topics and current events about green building
  • LinkedIn – Join the NAHB National Green Building Conference Group on LinkedIn and then notify your colleagues and others who are interested in residential green building about the group
  • Twitter – Search for #NAHBGreen on Twitter to get the latest information from the Conference

Topics at this year’s Conference range from “Selecting the most cost-efficient green practice,” “Quality management for high performance homes,” and “Water conservation: a balance of technology and behavior.”

Here are the numbers about the NAHB Green Building Program:

  • Over 5,200 professionals have reached the Certified Green Professional educational designation platform, making it the NAHB’s fastest growing professional designation
  • More than 1,000 homes, remodeling projects and residential developments now have National Green Building Certification from the NAHB Research Center, verifying that they have met rigorous benchmarks in energy efficiency, indoor environmental quality and other green categories

Although they tweeted this afternoon that attendance is up, it appears that many decided to follow from home. Or they’re too busy learning new practices to spend time looking at exhibits. How will you get connected this year?


This photo was sent to us this afternoon:

NAHB Green Building Conference Connect with The Residential Green Building Community

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May 10, 2010 03:14 PM
By Building Experts Team

A growing number of underwater homeowners are swimming away for safety unscathed. Well, sort of.

Strategic defaults are increasing in popularity. That number is estimated to be at least a million. These individuals can afford to pay their mortgage, but they’re walking away from an investment that has gone sour. But what kind of penalty will they pay? Their credit will certainly be hampered (if not destroyed), their home taken away, and what’s certain to be some ugly stares from neighbors. At least the ones that are still there.

How about the impact on the rest of the industry? What kind of burden do banks, builders, consumers and the communities now take on? With a lot of uncertainty in the future health of the housing industry following the expiration of the first-time homebuyer credit, the last thing we need is an increase in abandoned homes. This will continue to devalue the homes in the neighborhood and surrounding areas, making it harder to move inventory. And it’s only going make things more difficult for homebuyers when credit policies tighten up. There are other options, but government intervention doesn’t seem to be working.

So what’s your take? Smart, selfish or irresponsible? No matter your perspective, this will have an effect on you.

More on the subject from last night’s 60 Minutes:

Watch CBS News Videos Online

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May 06, 2010 04:48 PM
By Shawn Draper

I just received the latest edition of the NAHB newsletter Eye on the Economy, and the headline is, “Some Good News on the Housing Front.” This is followed by:

  • Housing starts continue to rise
  • Some positive house price reports
  • Inflation remains flat
  • The financial market remains calm

All this promising reporting makes me wonder if we’re ready to return to an active housing market. Have we learned anything during the crunch that we should be applying to better ourselves, become stronger, more efficient, and more profitable?

For building products manufacturers, the economic pressure of the past two plus years has changed the distribution partners in a number of outlets and capabilities or services being provided. This can be a cause for concern, or an opportunity for the manufacturers if they are prepared. With updated technology and services, the manufacturers can move one step closer to the builders, remodelers, contractors, and DIYers to form stronger relationships. The “multiplication of efforts” argument for distribution is being challenged by those manufacturers that have looked at how they do business, how their business can be done better, and who is making the change to improve success moving forward. Many of these improvements are occurring within their channel programs; specifically, they are conducting third party audits of the following programs:

  • Lead generation and fulfillment
  • Co-op advertising
  • Loyalty

Have you taken inventory of these programs to determine how you can improve them to increase engagement and conversion to sales?

When was the last time you looked critically at your lead program? Ten years ago, twenty years ago, or longer? It’s unusual for any organization to forego a review of process or program for a period greater than three years. Are your lead sources current and complete? Reader service is dead and social networking is producing big numbers of well-qualified leads; are you connected? Trade show attendance is declining, so lead qualification and conversion is even more important to justify this big investment. The sales force, from corporate management to the field reps, need be trained and given a proper incentive to engage and convert these sales leads. Poor leads, plus poor follow-up, produces limited conversion to sales, which accelerates the lack of performance throughout the lead program. Completing a thorough, unbiased audit of your lead program will provide you with much needed insight to update and improve one of your fundamental sales generation tools.

The same critical look of the co-op advertising and loyalty programs will help your company be more competitive and capture greater share of sales as the market improves. Co-op advertising is typically a large budgeted expense that is significantly under utilized by the sales team, distributors, and customers because:

  • The program does not reflect local market needs
  • The people responsible for using the program have limited training or experience in using it effectively
  • The administrative costs are too high for all involved

Even though accounting may like it when the co-op advertising fund is under utilized and helps bolster the bottom line at the end of the year, the top and bottom lines suffer from the lack of related sales. A complete audit of the co-op advertising program can identify the means by which the program can address the local market needs. It can show all parties involved how to best develop and deliver these programs so they help drive sales. The recommendations from an impartial audit can demonstrate new and better ways to make the program easier and more effective in converting the investment into direct sales.

Loyalty programs during the recession have taken a big hit, as it is difficult to remain loyal and engaged when you’re simply looking for work. With the market improving, now is a great time to help your customers and prospects get back on their feet through a simple and effective loyalty program. These programs have changed significantly the past two years with the increased involvement of the web and social networks. These new channels of communication give loyalty programs more access to customers – trade and consumer – outstanding speed, impressive flexibility, and measurement that will make the C-suite happy. New loyalty programs now include stronger, more effective loyalist tasks and assignments that expand the program of “refer a friend” to far greater lengths and return on investment. Pepsi is a good example of how they’ve updated their loyalty program to reflect the times. They’re using location-based marketing.

The use of a third party to conduct these audits and make recommendations is critical to real success. You need an unbiased eye and ear to review the internal and external processes, insights, and results. Conversations with your distributors and builders will yield more open and honest opinions of your programs and create ideas for other programs that may work better. The secret to success (and more reasonable costs) is to work with a vendor that specializes in the home and building industry. They know the marketing, sales, and distribution model, how they all work together, and the importance of a strong channel marketing program. Home and building specialists have the practical experience and credibility you need for success.

If the Eye on the Economy is right, you’re about to get busy again. Are you ready to be more effective and profitable this time around?

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Apr 29, 2010 10:52 AM
By Green Experts Team

hwVok 5 Solar Powerhouses to Watch in 2010

Despite the economic downturn of 2009, the U.S. Solar Industry reported tremendous growth and stability; a trend that many experts predict will carry over throughout 2010. According the Solar Energy Industries Association (SEIA), the right policies and new innovation within the industry will continue to stimulate the solar market’s continued growth across the country in coming months.

In addition to its positive impact on the environment as the cleanest, and most abundant renewable source of energy, the use of solar energy also positively contributed to the economy. As reported by the SEIA, the growth of the solar industry added 17,000 new jobs from coast to coast, and today employs approximately 46,000 U.S. workers. As the cost of photovoltaic panels used in solar installation decline and federal tax credits, grants and incentives rise, now more than ever, is the time to harness the power of solar into our building practices.

So who are these influencers stimulating solar growth? Following is a sampling of solar power companies to watch – they’ve started small but they’re growing and making inroads for the renewable energy market along the way.

  • SolarCity – With it’s all-in-one solar offering, SolarCity works with businesses and homeowners alike to design, install, monitor and even finance their switch to clean energy. SolarCity prides themselves on making it easier and more affordable for anyone to use renewable solar energy for less than the cost of many cell phone plans.
  • ZepSolar – As the old saying goes, “time is money”, and ZepSolar has found a way to not only save time and money, but resources, materials and space when it comes to the use of solar power. The patented Zep System dramatically reduces installation time with its specialized slot in the PV frame that enables the rapid coupling and automatic grounding of solar modules. Watch their demo video to see for yourself how ZepSolar is optimizing the efficiency of solar today.
  • DirectGrid Technologies – DirectGrid recognized shortcomings among microinverters in the PV market, which led to the development of their leading-edge solar micro-inverters for residential and commercial PV applications. Their microinverter offerings are grid-tied, designed to bring the benefits of PV savings to residential and light commercial users. All are designed to target silicon thin-film PV modules, a cost effective solution known to increase micro-inverter reliability and efficiency.
  • 1366 Technologies – 1366’s mission is to make the cost of solar power competitive with coal power, and they believe to have found the solution through one of the most abundant elements on earth, Silicon. 1366 has invented a new, and far cheaper method that reduces the waste of Silicon that commonly occurs in during solar cell manufacturing. Rather than make its own solar cells in the short term, 1366 plans to sell equipment to existing manufacturers around the world in hopes that others will adopt its technology quickly. Keep an eye out in the near future, as 1366 starts manufacturing solar cells on its own through their innovative solar wafer making process.
  • SoloPower – Another new key player in the solar market is SoloPower. The San Jose based company worked with 3M to develop a flexible CIGS (copper-indium-gallium-selenide) photovoltaic module that includes the 3M™ Ultra Barrier system, designed to provide protection against the elements for longer periods of time. The flexible CIGS modules represent a breakthrough solar product in the market and will be deployable with lower installation costs, providing less expensive solar electricity for utility, commercial and industrial customers. Be on the look out for SoloPower’s new modules, which are expected to be available for sale later in 2010.

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Apr 26, 2010 03:13 PM
By Building Experts Team

Today we’re introducing “Social Marketing Stars,” our new series that profiles individuals, companies and other organizations that have found success using, you guessed it, social marketing. We’re going to start with one of the biggest “stars” in our industry – Imad Naffa.

Imad Naffa is a Civil Engineer licensed in three states and specializes in the Building Codes. He has over 25 years experience in the fields of Building, Fire and Accessibility Codes. Imad is founder and president of NAFFA International, Inc., a private Building Code Consulting firm located in Fresno, CA.

Thanks in part to his wife, Imad has capitalized on available social media tools to support the marketing of his expertise, which has helped him realize a significant positive impact on his business during a time when others are fighting to keep their companies afloat.


To what do you credit your social marketing success? How have you attracted so many followers on Twitter and connections on LinkedIn?

I think more than anything else, it’s my diversification. Beyond talking about what I do for a living, my expertise; the building, fire and accessibility codes—I started talking and sharing information about subject matter that was of interest to me. Once I did that, the following and interaction with global members exploded.

I have a passion for what I do every day, and have been doing that for the past 25 years. I enjoy talking about it, training, deciphering and engaging with others. Social media allows me to do this even more, in a big way!

I found out that there was a fairly large global audience that was interested in the design, architecture, construction, building regulations and the building codes. These subjects are what I know best. I had a passion for reaching out to explain and share, and it appears that there were plenty of individuals online, especially Twitter, that were willing to engage.

The technical engagements only went so far though. After six months of being on Twitter, I expanded my postings to deal with subjects that were of interest to me. They ranged from social media topics and news, world affairs and global happenings, LEED, green building, Eco topics and much more. These topics had global appeal. I discovered that my followers expanded exponentially within six months once I engaged in topics of interest to me and those that shared a common interest.

Today I find myself having great exchanges with exceptional people on six continents, located in hundreds of cities, dispersed throughout the globe. Not in my wildest dreams, did I think this would be possible!

Did you ever think you would have this many followers and provide as much content as you do?

No. I had no idea that people would be interested in technical topics that I talked about frequently (building codes, building regulations, green, LEED, etc). I always figured that these topics had a small segment of the vast social media audience. The fact is, it’s still relatively a small segment. Participation by architects, engineers, contractors and code officials remains a very small community on social media, but it’s growing!

I realized soon enough, that the large number of followers had to be due to my departure from talking about technical topics only, and diving into numerous topics that I was already interested in and wanted to engage with anyways. I think once I did that, there was no looking back.

How were you introduced to social marketing?

It’s funny. In the beginning (i.e. 18 months ago), I didn’t see a reason for the use of social media. I figured there was no place for business there. All I can remember was watching people talk about what they ate or where they are! At my wife’s insistence, I gave Twitter a shot. It was intimidating in the beginning. A vast ocean of postings and information being exchanged. I didn’t know where to start.

So I simply started following the postings and following people that were talking about subjects I was interested in, such as construction, architecture, engineering and the building codes. Before too long, I figured it out.

Over the past 15 years I developed web-based software and resources to make learning and applying the building codes easier to end users and more interesting by adding multimedia and simplifying the intimating building codes. In the past, people found out about my online offerings by word of mouth and through some advertising. Using social media, especially Twitter, is allowing me to avail my online offering, such as The Building Code Discussions Group (BCDG)- 22,000+ international members-and a number of other building code related resources, to a worldwide audience. The membership on the BCDG has increased by 25% in the last nine months, mainly due to Twitter followers participation.

How has Twitter helped you and your business? How can it help others in the industry?

It sure did. It did’t take long either. The first benefit came through building a bridge of friendship with many professionals in the USA and internationally by discussing building codes and related topics and by posting news and developments taking place related to the building, accessibility/ADA and fire codes. Once that bridge of friendship and level of comfort was established, it became efficient to transmit information and share with a wide audience.

I started getting inquires about my services (i.e. building code consultation). Soon after, I started linking some of the Q&A from the Building Code Discussions Group to my postings on Twitter. That introduced my followers to a myriad of building code related topics that they were interested in. From there many registered as new members on the BCDG. In the last nine months, I’ve seen a 25% increase in paid membership from new members coming directly to our site from Twitter.

In the mean time, I continue to post on code developments, technical links that architects, engineers, builders and code officials can use to stay current with the ever-changing codes and allow me to interact with the smartest people in the business.

What advice do you give to industry professionals who are hesitant to take the first step or don’t see the value in social marketing?

Most professionals are hesitant at first, and for a good reason. Social media may be intimidating and some are not able to see how it can help their business.

The fast is-social media is here to stay.  It’s too big and too efficient for disseminating information quickly, and it’s going to get more prevalent in the days to come.

The newest technologies, code developments, engineering concepts and marketing ideas that professionals can use, trends taking place in our business and much more are talked about every passing minute online.

The smartest people in every discipline you can think about, such as architecture, engineering, construction, code enforcement, legal, green building and related fields are participating in social media today. Many more are joining every day! By following these smart professionals, you will leverage your knowledge and stay competitive.

If a business chooses not to participate, I believe in the long run they will be left behind. To stay relevant, competitive, efficient and knowledgeable, you must keep up with what is happening in the world around you and in your specific area of expertise. Social media provides such an outlet.

Imad Naffa Social Marketing Stars: Imad Naffa Follow Imad on:

Twitter

LinkedIn

BizCard

Web

Blog (World of Building Codes)

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